1. Introduction
1.1 We are committed to safeguarding the privacy of our clients, agents as well any website visitors disclosing personal information to us; in this policy we explain how we collect, treat, safeguard and delete personal information.
2. Collecting personal information
2.1 When making a booking at arctic Adventure we may collect the following personal information:
• Full name of client(s) as it appears in their passport.
• Client(s) date of birth
• Client(s) nationality (according to the passport they travel on)
• Any personal/medical conditions which you (or the travel agent) deem to be important to the client(s) enjoyment of the tour.
• This information is entered into our booking system and we may disclose your personal information to any of our employees, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary.
We will NEVER, without an express consent, supply any personal information to any third party for the purpose of their or any other third party’s direct marketing.
We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(e) By e-mail to any of our agents, suppliers or subcontractors in order to process your booking.
(ei) Data are not encrypted.
(eii) We might share your personal information with partners, suppliers and/or subcontractors outside the European Union.
3. Retaining personal information
3.1 This Section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
3.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
3.3 Notwithstanding the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
4. Security of personal information
4.1 We will take reasonable technical and organizational precautions to prevent loss, misuse or alteration of your personal information.
4.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
4.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
4.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
5. Amendments
5.1 We may update this policy from time to time by publishing a new version on our website.
5.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6. Your rights
6.1 You may instruct us to provide you with any personal information we hold about you or your clients.
6.2 You can instruct us to delete your or your clients personal data. Such data is then deleted, taking into account Chapter 3. as soon as possible
7. Third party websites
7.1 Our website includes hyperlinks to, and details of, third party websites.
7.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
8. Our details
8.1 Our registered company address is: Brolæggerstræde 6, DK-1211 Copenhagen K, Denmark under the registration number 26858909.
Our registration number at the Danish Travel Guarantee Fund is: 1535
8.2 This website is owned and operated by Arctic Adventure Aps
